Privacy Policy

Last updated: August 2026

This policy explains what information Catelyn Pet Shop collects when you use this website, and how we use it. We keep this simple and to the point — if anything is unclear, reach out via our Contact page.

Information We Collect

  • When you place an order: your name, phone number, delivery address, and email address if you provide one, plus the items and payment method you choose. We use this solely to process, confirm, and deliver your order.
  • When you contact us: the name, email, phone (if provided), and message you submit through our contact form.
  • Cart & wishlist: items you add to your cart or wishlist are stored locally in your own browser, not on our servers, until you complete checkout.

Payment Information

Online payments (bKash, Nagad, card) are processed by our payment partners. We do not store your full card number, mobile wallet PIN, or other payment credentials on our servers.

How We Share Information

We share your name, phone number, and delivery address with our courier and delivery partners solely to get your order to you. We do not sell your information to third parties.

Cookies & Tracking

This site does not currently use third-party advertising or analytics cookies. Your cart and wishlist are kept using your browser's local storage, which stays on your device. If this changes in the future, we'll update this policy.

Your Choices

You can contact us at any time to ask what information we hold about you, or to request a correction or deletion. See our Contact page for how to reach us.